Terms of service
Welcome to Sama Hair Collection. By visiting our website or purchasing from us, you agree to the following Terms of Service.
1. Online Store Terms
By using this website, you confirm that you are legally able to make purchases and agree not to use our products or website for any unlawful purpose.
You may not copy, reproduce, resell, or misuse any part of our website without permission.
2. Products & Availability
Sama Hair Collection offers products including wigs, bundles, closures, frontals, lace products, hair-care products, and accessories.
We make every effort to display product colors, textures, lengths, and descriptions accurately. However, appearance may vary slightly depending on lighting, screens, and the natural characteristics of hair products.
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or update prices at any time.
3. Orders
We reserve the right to refuse, cancel, or limit any order when necessary, including orders suspected of fraud, incorrect pricing, unauthorized transactions, or other issues.
Customers are responsible for providing accurate billing, shipping, and contact information when placing an order.
4. Payments
All payments must be completed before an order is processed.
Prices are listed in the currency displayed on our website. Applicable taxes, shipping charges, or other fees may be added at checkout.
5. Shipping
Processing and delivery times are estimates and may vary.
Sama Hair Collection is not responsible for delays caused by shipping carriers, weather, incorrect addresses provided by customers, or circumstances outside of our reasonable control.
Customers are responsible for reviewing their shipping information before completing an order.
6. Returns & Refunds
Returns and refunds are subject to our Return & Refund Policy.
For hygiene reasons, hair that has been worn, installed, washed, cut, colored, bleached, altered, or exposed to products may not be eligible for return.
Opened or used lace glue, removers, styling products, and other personal-care products may also be non-returnable.
7. Hair Care & Installation
Results may vary depending on installation, maintenance, styling, products used, and individual care.
Sama Hair Collection is not responsible for damage caused by improper installation, excessive heat, chemicals, bleaching, coloring, cutting, improper maintenance, or misuse of the product.
We recommend following proper hair-care instructions and using a qualified stylist when appropriate.
8. Intellectual Property
All website content, including our business name, branding, logos, graphics, photographs, product descriptions, and original content, belongs to Sama Hair Collection or its respective licensors and may not be copied or used without permission.
9. Third-Party Services
Our website may use third-party services for payments, shipping, analytics, marketing, or other business functions.
Sama Hair Collection is not responsible for the policies, availability, or practices of third-party websites or services.
10. Prohibited Uses
You may not use our website to:
- Commit unlawful or fraudulent activities
- Attempt to interfere with website security
- Submit false information
- Copy or steal website content
- Transmit malicious software
- Harass or harm others
- Violate intellectual property rights
11. Limitation of Liability
To the fullest extent permitted by law, Sama Hair Collection will not be responsible for indirect, incidental, or consequential losses resulting from the use or misuse of our website or products.
Nothing in these Terms limits any rights that cannot legally be excluded under applicable law.
12. Privacy
Your personal information is handled according to our Privacy Policy.
13. Changes to These Terms
Sama Hair Collection may update these Terms of Service from time to time.
Any changes will become effective once the updated Terms are posted on our website.
14. Contact Us
If you have questions regarding these Terms of Service, please contact Sama Hair Collection using the contact information provided on our website.
By accessing our website or placing an order with Sama Hair Collection, you acknowledge that you have read, understood, and agreed to these Terms of Service.